ACB Grenada Bank
Grand AnseGrand Anse, St. George’s, Grenada, West Indies
Telephone: (473) 444-4919;
Fax: (473) 444-2807;
True Blue CampusP.O. Box 4, University Agency, True Blue, St. George’s, Grenada, West Indies
Telephone: (473) 444-3864;
Fax: (473) 444-3915
Customer service phone number: 473 444 4919
Customer service email: firstname.lastname@example.org
Monday- Friday: 8:30am- 2pm
Will there be any changes to my services?During the 12 months of transition, they will be some changes to how you access your services; we will keep you updated as changes are introduced. As of April 6th, 2021 please take note of the following important information:
Your credit card limit will remain the same and your balance has been transferred accordingly.
Your new card is available for collection in branch at our Grande Anse location only. We have implemented a dedicated pick up area and developed an alphabetical staggered collection schedule (please see schedule below).
The objective of the phased distribution of your new credit cards is to ensure that the Bank continues to strictly comply with current COVID-19 protocols, preserving the safety and wellbeing of both our loyal customers and valued employees. We therefore ask for your cooperation and understanding under the circumstances.
The schedule is as follows:
Customers with last names:
A to H - Tuesday 6thApril 2021; Monday 12th April, 2021
I to M - Wednesday 7thApril, 2021; Tuesday 13th April, 2021
N to S - Thursday 8thApril, 2021; Wednesday 14th April, 2021
T to Z - Friday 9thApril, 2021; Thursday 15th April, 2021
For our overseas Customers, please call us on (473) 444 4919 or email us at email@example.com to make arrangements for your new credit card to be sent to you as soon as possible.
During the transition period, this debit card will not be able to access cash from the ACB Caribbean ATMS. However, it can be used for online purchases and at Point of Sale merchants.
The ACB Smart Debit Cards can be used for cash withdrawals at ATM Machines that are Cirrus or Plus enabled both at home and globally. However, please be mindful that there will be fees attached to each transaction that are determined by the issuing Bank’s ATM Machine.
While this situation is not ideal, but please rest assured that we are working towards a resolution in the coming months and will keep you updated as the situation progresses.
Please find the link here: https://www.acbonline.com/wire-transfer-application-form/ .
Simply fill out and submit the form, and ensure that you include your contact number and email address in the notes.
One of our Customer Service Representatives will contact you within 48 hours to complete your transaction.