FAQs

1How does the ACB Caribbean Junior Savings Account work?
Start saving with as little as $100.00
Your Junior Saver will receive a special gift upon opening an account
You may make deposits as often as you like
Earn a higher interest rate than a regular savings account
Interest is calculated monthly, and paid to your account in March, June, September and December
You will receive a savings pass book so that your young savers can watch their savings grow
2What are the benefits of an Internet Banking account?
ACB Caribbean Internet Banking offers you a secure and convenient way to perform your financial transactions, from anywhere at any time.

Our Internet Banking Service allows you to:
  • View your account balances
  • View and download statements
  • View cheques that have been posted
  • Pay utility bills
  • Transfer funds between ACB Caribbean accounts, and much more...
3What are the benefits of an ACB Caribbean student loan?
The loan provides the following benefits:
  • A maximum of 10 years to repay from the date of your initial disbursement. This means lower monthly payments for you
  • With our flexible financing, you can choose to pay only the interest during your course of study, or both the principal and the interest. It is entirely up to you
  • After graduation, interest payments continue up to six months. This will give you an opportunity to secure employment
  • In addition, you have the option of purchasing your laptop which will equip you to perform at your best
  • Low interest rate of only 9%
  • Borrow up to a maximum of $270,000
  • Easy approvals
4Will I need to pay for the new Bill Payer service?
We are happy to announce that the Bill Payment Service is free for all ACB Caribbean account holders
5I’m an existing ACB Caribbean Internet Banking user. Do I have to register again to use the service with the new website?
No. Your existing registration information and sign-in will be carried over to the new system.
6What do I need to open a personal account with ACB Caribbean?
1. Verification of identity: Two (2) pieces of government issued photo identification. Examples include:
  • Passport (Must be valid and clearly show both your photograph and signature)
  • Driver’s license
  • Voter’s identification card
2. Verification of address:
  • Statement from a reputable bank (no more than three months old)
  • Statement from a recognized credit card provider (no more than three months old)
  • A utility bill (no more than three months old)
3. Confirming your source of funds:
  • If employed, a letter from your employer indicating your position, years of service and monthly salary or weekly wage
  • If self-employed, copies of the latest financial statements, invoices of purchases, estimate of sales and a completed Declaration of Income form
4. Original source of wealth:
  • Accumulation of savings: Bank statements for the past 12 months
  • House sale / Real estate sale: Letter from solicitor/real estate agent
  • Pension: Pension letter
  • Inheritance: Copy of will or letter from solicitor
  • Sale of business: Letter from solicitor/real estate agent
  • Maturing life policy: Closing statement from insurance company.
5. For Non-Residents (notarized copies of the following):
  • Reference letter from a financial institution
  • Valid government-issued identification evidencing nationality or residence and bearing a photograph, such as a passport, driver’s license and/or national identification documentation.
  • Two reference letters from two different well-known Banks, addressed to ACB Caribbean. If it is not possible to submit two letters from two banks, the bank may accept one of the reference letters from a reputable attorney or law firm.
  • Job Letter
  • Income Tax identification number (if residing in the U.S.A. or Canada)
  • Signed Source of Funds Declaration with supporting documentation

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